help with apple support

Discussion in 'Mac & OS X' started by akshay34, Aug 15, 2010.

  1. akshay34

    akshay34 New Member

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    Device:
    2G iPod touch
    ok so i am going to give my mac to change my battery with the apple store, my warranty is going to end on november, what should i say to get it changed? oh yeah my charge capacity has gone below 5000mAh
  2. omokas

    omokas Member

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    First of all be calm, call them and tell them "Hello I am having a problem with my Mac." , he/she should ask you "What is the problem ?" , go on and describe them the problem "My battery charge capacity has gone bellow 5000mAh. My mac still has warranty. I was wondering if I could send it to you to replace the battery."

    Maybe not exactly like this but be kind with them, and describe them the problem

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  3. akshay34

    akshay34 New Member

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    Device:
    2G iPod touch
    thanks man!

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