Hi, Ever since I had to restore my laptop, for some reason my iTunes and iPod wouldn't work together and all my songs on my iPod showed up with the ! next to them on iTunes. This didn't bother me until I went to listen to my iPod and most of my songs were 'greyed out' and unplayable. I have restored my iPod simply so I can get my purchased songs from iTunes to work again. (this worked.) Although on my iPod there are about 5 songs bought through iTunes from other peoples accounts that are not showing up in iTunes but are coming up as grey on my iPod. I want to delete them because the little email and password box keeps coming up. Any ideas? Also the songs work on my iPod when taken out of my laptop now. (obviosuly except for ones bought through others iTunes) But they are still showing up as grey on iTunes any ideas why?? It is set to Manually manage music already, I really don't understand why this is happening! Sorry for the long post it's just my iPod really frustrates me!! Thank You.