You do have to remember I have a different scale here. What most people see as a 3 is a 4 on my scale. What most people see as a 4 is a 4.5 on my scale I didn't make the scale, I just used it. Changing now would require me to go back and change all scores so they are comparable (especially with product reviews). This would be a pain in the a**, so I don't do it.