Going to the apple store.... help!

Discussion in 'iPod touch' started by solidness, Jun 4, 2009.

  1. solidness

    solidness Banned

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    This is the third time iv'e had problems with my ipod, so i would really like to get a new one.

    Original Thread:
    http://www.ifans.com/forums/...d.php?t=193886


    Just some other quick questions:

    When i show them my ipod, and they see what wrong with it, what will they do? (Problems listed in above thread)
    I am jailbroken which voids the warranty. But do they have a way to check that? (Is there any chance that they will send it in?)
    Do i need a receipt to show them?(Proof of purchase?)
    If i tell them all of the problems that i have been having, how do you think they will react? (Will they try fixing it themselves even after i tell them that iv'e had problems a lot lately and i would like a new one?)


    Sorry for all of the questions guys, but im trying to get a new one. And im trying to make sure it will all go in smoothly.
  2. fear_2670

    fear_2670 Banned

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    1. You specify the problem, they will check for that problem, regular procedure.(e.g., battery problem, they'll check the battery)

    2. Yes they can, unless you DFU restore which removes all traces of jailbreak.

    3. No, serial number which is in the back of the iPod and inside the system is proof enough for them.

    4. You'll get a new one, but you will have to wait a couple of days, and they'll take your in exchange, unless the problem can be fixed in the store you'll get a new one.
  3. solidness

    solidness Banned

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    You sure about #2?
    How do they do that?
  4. fear_2670

    fear_2670 Banned

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    They made a software for that, Apple are experts, they know about these things, how do you think they made what you now know as the iPhone/iPod touch?

    But, if you DFU restore, it's like it never happened, apple won't be able to tell.
  5. solidness

    solidness Banned

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    • Flaming and/or trolling
    Alright then, ill just go there and do a DFU restore. BEcause i can't do it at my house, iTunes is being a homo....


    But if i explain that iv'e been through this 3 times before, what might they do?

    Thanks for all the help.
  6. fear_2670

    fear_2670 Banned

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    Fix it, as long as they don't find any trace of jailbreak.
  7. solidness

    solidness Banned

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    How do they go about that?

    Im clueless when it comes to these things....
  8. wearmaize

    wearmaize Active Member

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    The link isn't working so I don't know your problem... but explain that you have had the problem 3 times and restoring hasn't fixed it. They will give you a new iPod.
  9. solidness

    solidness Banned

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    Do you have experience with that?
    Cuz thats what im hoping will happen.
    I'm tired of DFU restores

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  10. iamkewl

    iamkewl Banned

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    You have to restore. Or Apple will not replace it.

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