found new hardware problem

Discussion in 'iPod touch' started by soon2beeh, Dec 31, 2008.

  1. soon2beeh

    soon2beeh New Member

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    Ok..where do i begin?
    Lets just get out all the facts so that you can understand a little bit of what im trying to explain the problem is.
    1. This ipod is not jailbroken
    2. I have not tried to jailbreak it.
    3. I dont believe it is the USB cord because ive tried 3 of them already.
    4. Ive tried youtube stuff, that totally didnt work.
    So I was wanting to update my firmware 2.1.1 to 2.2. Itunes asked me if i wanted to download&sync,download or cancel so i decided to just download it & sync it later to my ipod. So the download finished & i decided I wanted to update my ipod so i hooked my ipod to my computer. What happened after that I dont know, itunes just closed out on me & my ipod just went to recovery mode. & right now itunes cannot read my ipod, & my computer thinks that my ipod is a apple mobile device. ive tried 3 different usb cords as like i said up top. nothing is working. when i hook my ipod to the computer a pop up comes up saying "WINDOWS NEEDS TO INSTALL DRIVER SOFTWARE FOR YOUR APPLE MOBILE DEVICE (RECOVERY MODE)"-i dont have a disk cause the ipod didnt come with one. ive tried going into the device manager folder & all that shows by the "apple mobile device" is one of those yellow triangles with the exclamation point in it. i dont know what to do cause i cant get into my ipod its still in recovery mode. someone help me please.

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  2. iPortlock101

    iPortlock101 New Member

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  3. soon2beeh

    soon2beeh New Member

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    you mean as in restore my whole computer?
  4. fyvel

    fyvel Active Member

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    try uninstalling itunes reinstalling... or go to another computer first....
  5. soon2beeh

    soon2beeh New Member

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    ive tried unistalling itunes & reinstalling..
    this is the only computer i have..
  6. iPortlock101

    iPortlock101 New Member

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    no i meant restoring the ipod
    ive done it before when my ipod froze
    hold down home and sleep/wake for 10 seconds i think it is
    and it should boot up again
    if that doesnt work then search the web a little more

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  7. soon2beeh

    soon2beeh New Member

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    oh..ive tried to do that but everytime i do the recovery mode still comes back on to the screen.
    it wont even reset or anything.
    ive been searching the web for the past couple of days & ive spent hours on this thing & i cant figure it out. i havent given up hope yet either so yea..im still hoping someone out there had the same problem & had solved it.
  8. iPortlock101

    iPortlock101 New Member

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    if you live in the UK book a Genius Bar appointment, search that up
    they are quick and easy and all over the country
    If ur from America DONT call Apple, their support section is rubbish!
    not too sure what else to suggest after that :/
  9. soon2beeh

    soon2beeh New Member

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    well i live in america & ive checked my warranty thing with apple & they said that my warranty doesnt cover phone services so right there i know they suck.lol..damn i hate this damn thing!!
  10. iPortlock101

    iPortlock101 New Member

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    Yehh :/
    Apple don't do customers services very well
    dont hate the ipod, hate the marketing team

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    damn them

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