For the love of god help me!!!

Discussion in 'iPod touch' started by Khalil J., Apr 2, 2009.

  1. Khalil J.

    Khalil J. New Member

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    I am trying to download an app and it says theres a problem with my previous purchase and to check my purchase history. I used a Vanilla Visa gift card for itunes and it says that the security code is not in the bank database. It worked fine before but now it says i owe $23!! The card had $20 on it and I made some purchases and noticed I went past 20. I assumed one of my relatives redeemed an itunes card and I was buying from them. (My account is used on a few of my relatives devices). Please help I cant download anything!!
  2. ryanangus

    ryanangus Active Member

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    iTunes collects all your purchases then makes a transaction of all your purchases at the same time after a certain time period or total purchase cost; If your Visa is declined for the transaction, the you're account is considered "frozen" and you won't be able to download anything (free or paid) until you can resolve the payment.

    To fix this, simply pay with another method, such as another visa card.

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