I've seen way too many of these threads, so I'm just going to sum up how the volume on the iPod Touch 4G Works. On iOS 4 for the iPhones and iPod Touch 4G there are not one set of sound settings, but two. One of them is called "Ringer" while the other one is unnamed, I'll be calling this one "Normal". For other iPods all system sounds that would be in ringer were included with the normal sounds. Breakdown of the Sound "Profiles": -Ringer: This is the system sounds and the ringer (for Facetime). Because of the addition of Facetime, ringer was added to iPods (It used to be an iPhone only thing I believe). Ringer controls the mail, unlock, keyboard, alarms, push, etc. Mainly system sounds are included with ringer. -Normal: These are the sounds produced by the games and music. Basically any sounds that goes off that doesn't pertain with the system comes in here. In iOS 4, you cannot control both the ringer and normal sounds with the volume rocker at the same time. But you can control what the volume rocker controls in "Settings > Sound > Control with Volume Buttons" The settings for this are as follows: -ON: The ringer will be controlled with the volume buttons unless you are in a game or music app. At the home screen, it will control the ringer sounds (alarms, mail, keyboard, etc.). The normal (game/music/app sounds) will only be controlled by the volume rocker when in a game or music app. Otherwise, the volume rocker controls the ringer. -OFF: The ringer will not be controlled with the volume buttons and never can. Whenever the volume rocker is used it will control the music and app/game sounds. Keyboard, alarms, music, etc. will not be controlled with the volume rocker. The ringer volume can only be changed in Settings > Sound > Ringer (slider). I hope this will clear up anyone's problem with the volume buttons. None of us are used to it if we have used the iPods, if you have used iPhones, you're already used to it. Hopefully there will be a jailbreak tweak that will allow us to controll both normal and ringer sounds with the volume rocker. Please note that this is not a bug with the iPod or iOS 4.1. It has been like this for iPhones (from what I've heard) for a long time now. So the chances of them changing this are slim to none. Hopefully in the next iPod they put a silencer switch on it with the volume rocker (instead of just a volume rocker).