First, I would like to say that this is a nifty product. She got me the A model without the new apps. I have Itunes 7.6 installed unfortunately and I finally got it to stop freezing on me by getting all the video files out of the library. I hooked up the Ipod touch and it asked me to upgrade to 1.13 so I did. The problems I am having is with Outlook 2003. I want to synch up the contacts and calendars to Outlook. When I try this it tells "Either there is no no default email client or the current email client cannot fulfull the message request. Please run Microsoft Outlook and make it the default mail client." I use Mozilla Thunderbird so I close Thunderbird and open Outlook and make it my default mail client but I keep getting the same message. Is this a Itunes 7.6 problem or a 1.1.3 firmware problem? I searched and couldn't find anything on this forum about this. Thanks Note: It just started working all of a sudden. I am thinking there is a conflict with Thunderbird somewhere.