ummm, I have a question. I live in Japan, where people are 'supposably' nice. However, in the Apple store, they always say "go to the place you bought for an exchange". In this case, for my iPod Touch 1G, I bought it at the Bic Camera (just like a best buy but with ALL technology gadgets). I went to the local Apple store, and they said it was not their fault. When I went to Bic Camerca, they said I should bring it to Apple. When I went back to Apple store for the third time, they said call the manufacture. What if the same thing happens to me again? Should I argue in the store that I have the right to receive a perfect device for the amount of money I pay? I'm just curious since the chance of me having defects are high. ------------------double post merged------------------I am just curious. I don't know if this poll was out before, but I might find this useful. Anyways, how many ipods have defects? e.g. replaced 3 times, two defects. select two. e.g. replaced 5 times, 5 defects. select five.