Exchange / Return to Best Buy.

Discussion in 'iPod touch' started by cristthian, Sep 12, 2010.

  1. cristthian

    cristthian New Member

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    Hi guy's as i said in other post. I got a problem, and maybe someone whos live in USA could help me.

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    I bougth an itouch 2g 8gb on BestBuy in Florida 30th july on my Vocation at Disney. And now i want to return or even exchange it for a 4g. I call to Costume Service of BB and i've noticed this could be possible, all i need to do is talk to manager of any BB in the USA doesn't need to be the exactly one that i buy.

    So i need a friend to do this for me. Course i will pay all price difference and mail packages. Couse now i'm back to Brazil

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    and i can go there just to trade it.

    Somebody could help me?

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    Thanks guy's after all

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  2. www719

    www719 Member

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    did you open the package?
  3. _JKK_

    _JKK_ Super Moderator Staff Member

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    I'm almost positive that they won't allow you to exchange it for a 4th generation, even of the same capacity.
  4. www719

    www719 Member

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    If you have premier silver status,, i think it's possible..
    with 45 days of extended warranty(return period i think)

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  5. cristthian

    cristthian New Member

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    The Call Center of BB for Costumer Service Tell me that it's possible but i need to talk with a manager to it. As i said. If someone have do the same please share u case to help us

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    ------------------double post merged------------------
    And yes i openned the pack. But i have a issues too, my headphone has a inequal sized, the right is a litle bit more long than left. And my wifi is a sh*t. Aways need to restart my Wifi Router to get connected with itouch.
  6. www719

    www719 Member

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    hmm just wondering, does bestbuy accept returns that bought in another states?..
  7. cristthian

    cristthian New Member

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    Oh yes, i was thinking it too, and the attendant tell me that it's possible in any BB in the USA. One point more to me decide try at last the return or trade the itouch.

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