This is me asking for an easy fix, I currently am using 3.0 but the internet glitches are unbearable, so I wanted to downgrade back to 2.2.1. I opened iTunes and it showed me the first picture. I said ok and then clicked restore thinking it would just put in a backup or something but it showed me the second picture, and I do NOT want to lose anything so I clicked cancel. I got the 2.2.1 firmware and attempted to shift click restore and it seemed to work it extracted it then right as it begun preparing iPod it showed me the last picture. The two files are in the second to last picture. What do I do my iPod is stuck in the connect to iTunes picture screen, with the usb and iTunes thingy. I need help I hope this is an easy fix for someone, because it is killing me, Thanks.