Defective ipt3g for ipt4g ?

Discussion in 'iPod touch' started by ppkhoa, Sep 4, 2010.

  1. ppkhoa

    ppkhoa New Member

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    If this post is not in the right section, please move it elsewhere.

    I got an ipt3g with apple standard warranty, which will expires on April 2011. I went to an Apple Authorized Service Provider (AASP)in Vietnam and request a repair, they said I will get another new ipt3g but it takes 1 week ! I have to go to the US few days later so I prefer to do it in US. Luckily, ipt4g will be released next week. Can I exchange my defective ipt3g for ipt4g for free or with a small fee (approx. only)at Apple Store ?
  2. shortperson1026

    shortperson1026 Active Member

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    You can trade your iPod in for a 10 percent discount.
  3. ppkhoa

    ppkhoa New Member

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    No ... Apple should take responsible for their fault ! If I exchange for another ipt4g instead of ipt3g, how much I have to pay ? My iPod is still covered by apple's warranty, I'm not trading in my iPod !
  4. ChrisL

    ChrisL Well-Known Member

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    How is it defective? If you send it to Apple, they will most likely send you a refurbished iPod Touch 3G.
  5. Samphotog

    Samphotog Member

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    You cant get a newer version of the ipod if they replace it you have to get the same 3g model otherwise buy a new one
  6. ryanangus

    ryanangus Active Member

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    Apple Vietnam should take responsibility, not Apple US. Besides, you're asking for a free upgrade here. You should pay for that.

    Otherwise, Apple will send you out a refurbished iPod, still covered by what's left of your warranty. You're not entitled to anything more, so don't expect to get it.
  7. GazaIan

    GazaIan Well-Known Member

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    So if i trade in 2 iPods, i get a 20% discount ?
  8. theLorax

    theLorax Member

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    the best thing to do is get your replacement. sell it on ebay/craigslist. use the money for a 4g touch.
  9. iRa1n

    iRa1n Banned

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    Did you buy an ipt4? You cant expect them to upgrade it, the new one has so many more features, and they still have the 3rd gen in stock
  10. ppkhoa

    ppkhoa New Member

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    Thanks for quick reply !

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