So last week on Tuesday (21st), I took my touch into Apple to get a replacement for the light leak. He ordered one, told me it would take a few days to a week to arrive. Friday comes around, I notice I have a voicemail but NO missed call. I check the voicemail, and all I can hear is every 4 words or so. I basically couldn't understand a single thing the voicemail said. I check the number and it was "unidentified" ...great. Well, I had to leave for a wedding, so I thought nothing of it. Today, Wednesday (29th), I decide to call Apple to ask if my replacement arrived. I told her I may have gotten a voicemail, but wasn't sure because I didn't understand a single thing. She types my name in, and confirms that my iPod did infact come in, and that they had called me last Friday. Today was basically the last day I was able to pick it up before they were going to sell it elsewhere. GOOD THING I CALLED! Anyways, I go to Apple, he brings out the replacement. Yep, white box, no headphones/usb. So I kept it calm, accepted the iPod because I'm not going to make a scene, or wait anymore for another. On the ride home (at night) checked and noticed a little light leak, but it's WAYYYY better than the last leak, so I'm just going to get over it. I get home, check the serial, and I don't think it's refurbed. I heard that when you go to Apples site and check the serial, that it wouldn't have the product information listed if it were refurbed. When I type my serial in, it says iPod Touch (4th generation), also the serials first two letters are CC, and I heard refurbs have RM as the first two digits...so is this NOT a refurb? Maybe they just had one and inspected it, hence why it's not factory sealed? Another quick question, I can't remember on my old touch but when you first get it the available capacity is supposed to be 6.3 GB for an 8GB right? It says capacity 6.5, then available 6.3. Probably a dumb question, but just making sure. So all in all, I'm happy... hoping it isn't a refurb, but for some reason it doesn't seem like it....I don't know. Would it say refurbished when I check the serial? Installing BSE and screen protector right when I wake up tomorrow, too tired to do it right now, wouldn't do a good job! Sorry about how long this is.