* You are chatting with Adam, an Apple Expert * Hi, my name is Adam. Welcome to Apple! * Adam: How may I assist you today? * You: when is the ipod 4g hitting the apple stores? * Adam: I would be glad to assist you with your iPod question today. * Adam: The new iPods will be available in Apple stores next week. There currently is no official release date. * You: oh and does it consist of a flash for the camera? * Adam: The camera does not come with flash. * You: is the speaker still internal only? * Adam: One moment while I research that for you. * Adam: To clarify, are you wanting the music to play out loud? * You: a little louder yes, but the older ipod touches consisted of only an internal speaker, im just wondering if there was an update of any kind? * Adam: The new iPod Touch is going to come with a built in speaker. * You: yes i know that but the speaker built inside the ipod or is the speaker externally built? * Adam: Yes, the speaker is built inside the iPod. * You: oh ok and if there is no definite release date is there a closer range other than next week? * You: like an approximation? * Adam: I do not have any information in regards to when it will be released. I would not want to mis inform you. * You: like early next week or late next week? * Adam: I do not have any information in regards to when it will be released. You will need to contact your local store for more informaton. * You: how can an apple expert not know when his own product is being released? * Adam: This chat service is here to help with the Apple Online Store. How may I help with your shopping? * You: i cant shop unless i know when its being released, i need to talk to a real expert, u are not of great help * Adam: I am sorry you feel that way. I am an Apple Expert for the Online Store. You need to contact your local Apple Store. * You: my apple store will tell me the release date? * Adam: You will need to contact them to find out. * You: ugh they should rename u apple employee, rather than apple expert. any expert would know the release date, contacting u made me feel almost positive i would find out but im left, leaving in dissapointment * Adam: Thank you for visiting the Apple Store. We appreciate your business. If you would like more help, please chat with us again. * You: get a real job * You: are u a robot or an actual person? * Adam: I'm here to help the best I can, but while we are chatting I ask that you please keep your responses on a professional level. * You: i cant keep my responses on a professional level when im clearly talking to an amateur * Adam: This is a final warning to stop this type of response. If we are not able to keep this on a professional level, I am required to terminate the chat. * You: the help u gave me today, i knew already, maybe i can be an apple expert * Adam: I've repeatedly asked you to stop this behavior. I am terminating this chat due to the nature of this conversation. If you would like to work with us in the future, please contact us at 1(800) MY-APPLE. Goodbye.