Chat with Apple rep

Discussion in 'September 1, 2010 event' started by tanktan38, Sep 1, 2010.

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  1. tanktan38

    tanktan38 Active Member

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    • Immature or obscene comments
    I doubt this is much of a surprise, but I had a chat with an Apple rep on the internet and here is the log:

    You are chatting with Clair, an Apple Expert
    Hi, my name is Clair. Welcome to Apple!

    Clair: Hi! How's everything going/

    You: Good! When will my local Apple stocre receive the new iPod touch 4th gens?

    Clair: The retail stores will not have the new iPods until sometime next week at the earliest.

    Clair: If you would like to purchase a new iPod touch, it is recommended to place the pre-order online so you get it as soon as it is released.

    You: So it will be at my house the release date?

    Clair: Yes, in the past, items have arrived on the release data if not the day before.

    You: What is the release date?

    Clair: The shipping info is showing Sept 10-14th.

    Clair: So most likely the 14th, but I cant say for certain.

    You: When will Amazon and Best Buy get it?

    Clair: That I do not know. Not until sometime after our retail stores.

    You: How do I jailbreak it?

    You: Hello?

    Clair: We do not have that information.

    Clair: Apple does not support jail breaking. Is there any other shopping I can assist you with today?

    You: How can I get the new iPod touch for a discount or for free?

    Clair: We do not currently have any promotions or offers for discounts.

    Clair: Did you want to order your iPod Touch online today?

    You: Will Apple be selling the old iPod nano along with the new Nano? I don't like the new Nano, considering it has no camera.

    Clair: You can purchase refurbished models of the old iPod on our site.

    Clair: The will be available until sold out.

    You: Is there any way for me to trade in my old iPod touch 3rd gen 32gb for a new one?

    Clair: Yes, you can trade it in at an Apple retail store for 10% off a new one.

    You: Where is/are the microphone(s) located on the new iPod touch?

    Clair: There is a microphone.

    Clair: Click here for iPod Touch Specs

    Clair: You can find out all the tech specs on that page.

    You: When will iTunes 10 be ready to download?

    Clair: We do not know - hopefully sometime today.

    You: Why has it taken so long to get iOS 4 on the iPad?

    Clair: I do not now.

    Clair: know*

    Clair: Is there any other shopping I can assist you with today?

    You: Is the iPhone 4 coming to Verizon?

    Clair: AT&T is the only carrier of the iPhone 4. You can visit an Apple retail store if you'd like to check out the iPhone or the new iPods.

    You: But is Verizon going to be a choice in the future?

    Clair: We do not have that information

    You: Whatever.

    Clair: Apple does not comment or speculate on rumors about decisions, products, programs, or promotions that are not officially announced. We learn about new products and price changes when Apple makes formal public announcements, and not before.

    You: Have you ever seen Steve Jobs with your own eyes?

    Clair: This is a final warning to stop this type of response. If we are not able to keep this on a professional level, I am required to terminate the chat.

    Lol, fun. It says that it will ship Sept. 14-15, there is a recycling progam that you can recive 10% off your purchase with, and she got mad at me at the end. Don't know if it's that big of a deal, though.
  2. Lux2GS

    Lux2GS Well-Known Member

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    Hmn, post a link where to do it, I want to ask the People about Jailbreaking, like: "Uhm, how do i Jailbreak? I can't find a App in the appstore"
  3. ipodtouchpwns

    ipodtouchpwns New Member

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    Haha, you really pissed her off.
  4. shortperson1026

    shortperson1026 Active Member

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    OMG I'd be super annoyed

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    That's hilarious!
  5. dd_ny

    dd_ny New Member

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    Immature, but some of the questions asked were hopefully helpful to some people.
  6. tanktan38

    tanktan38 Active Member

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  7. narwal13

    narwal13 Active Member

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    how do i chat with an apple rep? i've been wondering this.
    ------------------double post merged------------------
    i don't see a chat button....
  8. exit1010

    exit1010 Well-Known Member

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    Wow. You sir have guts. But that was really uncalled for. lol 'whatever'.
  9. tanktan38

    tanktan38 Active Member

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    It's supposed to be in that blue bubble at the top left hand corner.
    ------------------double post merged------------------
    What was uncalled for?
  10. Lux2GS

    Lux2GS Well-Known Member

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    Nor do I. I see no chat button ??
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