Can't stop BSOD

Discussion in 'iPod touch' started by sshake1, Dec 10, 2008.

  1. sshake1

    sshake1 New Member

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    I can not for the life of me figure out how to stop my computer from bluescreening every time I connect my iPod. I've tried everything, removed pictures, reinstalled drivers, disconnected my printer, tried every usb port on my comp. Every suggestion I've come across I've tried. It works fine on my laptop but everytime I connect it to my desktop it crashes as soon as it tries to connect. Sometimes it will show the new hardware detected bubble and then crash when that goes away, but most of the time it will crash immediately. I know this has happened to a lot of people but most people don't have this much trouble getting rid of it. Anyone have more suggestions? This is very aggravating any suggestions would be great.
  2. Meikura

    Meikura Super Moderator Staff Member

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    My old PC used to bluescreen randomly after about 15-20 minutes.
    I solved it by buying a Mac. Never looked back.
  3. sshake1

    sshake1 New Member

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    That's great but it doesn't help me.
  4. touchmymonkey

    touchmymonkey New Member

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    Lots of variables, as I found out from googling the issue.
    Google is your friend.
  5. eberglar

    eberglar New Member

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    How very helpful of you.

    Please Register or Log in to view images



    sshake1 -

    I'm assuming that you've already un- and re-installed iTunes.

    Which OS are you running?
    Have you re-installed your usb drivers?
    Have you re-installed your mobo drivers?
    Is this the only time your computer blue screens?
    What exactly does the bluescreen say? Try a google search.

    As a last resort, you could format the partition and re-install Windows. If your computer still bluescreens after that, it's probably hardware related.
  6. sshake1

    sshake1 New Member

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    I did use google. I've spent hours researching how to get rid of this but so far nothing has worked. I'm hoping someone here has a suggestion that I haven't heard yet.
  7. eberglar

    eberglar New Member

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    You googled the stop error? Word for word?

    You still haven't given me the OS.
  8. sshake1

    sshake1 New Member

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    I did google the stop error. It wasnt the usbaapl.sys that most seem to get so I didnt find anything. Now I cant remember exactly what it was but if it bluescreens again Ill let you know.
    The OS is windows xp sp2. Ive tried iTunes 7 and 8, same with both. This is the only thing Ive found that makes the computer bsod. Ive reinstalled usb drivers but not mobo drivers. I really hope I don't have to resort to reinstalling windows.
    Thanks for the help.
  9. eberglar

    eberglar New Member

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    Try installing sp3 and re-install the mobo drivers.
  10. Jarlath

    Jarlath Retired Moderator

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    You need SP3 for iTunes 8, IIRC - uninstall iTunes complete, make sure you've killed the Apple Mobile Device Manager as well, and upgrade to SP3. The install iTunes 8.0.2; that should fully reinstall the Mobile Device Manager, which is what installs the usbaapl.sys driver which is causing you issues.

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