Everytime I try to play a video in iTunes, I get this error iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Then it asks me to send an error report and gives me the option to send or dont send. it looks like this, but with iTunes instead of Microsoft Word. Anytime a video is played in iTunes, I get this error and I am forced to close. Anyone got any ideas on what I should do? The only thing I should think of is either re-install QuickTime or re-install iTunes.