Can't log into itunes

Discussion in 'iTunes' started by shaz73, Sep 26, 2010.

  1. shaz73

    shaz73 New Member

    Joined:
    Sep 10, 2010
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    Device:
    4G iPod touch
    I updated to the latest itunes yesterday. Now I click on sign in to enter my apple id and password, then it says "you have not verified your account", which I have btw. So now I click on ok and then it says "An unknown error occurred (5002)".

    Any ideas what could be causing this problem? Thanks

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