my sister asked me to try to fix her ipod because she can't figure it out. i reset it to get it to the apple logo screen and then finally got it to the usb plug into itunes screen. now, it's on the screen that says it's disabled and connect to itunes. connect to itunes, which says i have to enter a passcode on the ipod before i can open it up on itunes. how do i get to the screen that allows me to enter a passcode? is there a way to do that? or do i restore it completely? and if i restore it, is everything lost from it?