Cannot Set-Up My Brand New iPod! PLEASE HELP

Discussion in 'iPod touch' started by sir_juggernaut, Aug 1, 2009.

  1. sir_juggernaut

    sir_juggernaut New Member

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    Please help, guys!

    (I'm running Windows XP SP2)
    I just bought my 2nd Gen iPod Touch (8GB). I'm new to the iPod range, so I installed the latest iTunes, plugged the iPod in, and XP tells me that the device failed to connect, and iTunes doesn't even recognize it!

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    My PC meets all the minimum requirements, so I don't know what's going wrong.
    I did a bit of poking around, and it looks like the iPod driver is corrupt or missing. So I eventually downloaded the driver separately, and copied it into C:\WINDOWS\system32...
    Still no luck! I have even rang up Apple Support Center and get their opinion, but even they can't help me.

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    PLEASE help. Any is greatly appreciated.

    Thank you.

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  2. DarkWrath

    DarkWrath Active Member

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    try reinstalling itunes, use a different cable, if you have one and try different USB ports
  3. DeltaBurnt

    DeltaBurnt New Member

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    Well as long as the ipod's hardware isn't hurt and the cable's fine DFU mode + restore should work.
  4. sir_juggernaut

    sir_juggernaut New Member

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    Sorry, what is DFU mode...?
    And I've tried all my USB ports.
    Do you think it could be solved by exchanging it for a new one? I've never heard of an ipod screwing up straight out of the box....
  5. mitchell209

    mitchell209 Active Member

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    To put your iPod into DFU Mode, hold the home and power buttons for 10 seconds. Then, release the power button but continue holding the home button for another 10-20 seconds.
  6. darkluciferman

    darkluciferman New Member

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    try using a different pc if possible
  7. sir_juggernaut

    sir_juggernaut New Member

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    Device:
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    OK, I tried putting it in DFU mode, no luck...
    I was hesitant to set it up on another PC, because I didn't know if I could sync it with my own PC after setting it up. And I don't think I'd be able to exchange it if the people at the shop could see it was "functioning properly", they'd just assume that there was nothing wrong with it...
    Any more suggestions? Thanks for your ideas so far...
  8. pody08

    pody08 Member

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    This should be fixed pretty easily.

    1. Go to device manager and look for a reference for unknown device

    2. Right click this unknown device and click update driver.

    3. Choose to search automatically windows should find the driver easily enough.

    4. If the driver still isn't found try uninstalling iTunes and then reinstall it.
  9. -wiseman-

    -wiseman- New Member

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    Device:
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    try a different PC... the ipod might be faulty... ive had 4 ipod touches due to problems...

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