Canceling Applecare

Discussion in 'General Apple Chat' started by Xyklok, Sep 18, 2008.

  1. Xyklok

    Xyklok New Member

    Joined:
    Jul 24, 2008
    Messages:
    74
    Likes Received:
    0
    Hi everyone, here is my problem, I bought a Ipod touch 1G about a month and a half ago and I also bought applecare with it. I bought my touch at Costco so I have 3 months to bring it back to get a full refund and that's what I'm gonna go to then buy the 2G but my problem is with applecare.

    I called applecare yesterday to cancel my contract and I was on the phone with a guy for like an hour... after half an hour of asking me question he said "everything is alright sir, your applecare has been registered and I told the guy that's not what I asked you to do...

    Please Register or Log in to view images

    Please Register or Log in to view images

    so then I had to talk to him for about another half an hour and he finally sent me something by e-mail and I got to fill the blank then fax it with a copy of my proof of purchase. Finally I asked the guy on the phone if I was gonna get a refund for what's remaing on the contract and he didn't seemt to understand my question and he told me that I will but he didn't seem to be sure so my question here is:

    If I cancel Applecare by faxin what the guy sent me by mail, am I going to get a refund and if I do, how am I gonna get it? are they gonna send a cheque by mail or what?

    Please Register or Log in to view images

    Please Register or Log in to view images



    Thx for the help

    Please Register or Log in to view images



    PS: Here is a copy of the thing I got to fax

    Fax Cover Sheet
    Date:________________
    Number of Pages (including this one):__________
    Please complete the following information and include this fax cover sheet
    with your proof(s) of purchase when faxing to Apple.
    Case Number and/or Dispatch Number:______(what's that???)________________________________
    Current iPod Serial Number:_______________________________________________
    Previous iPod Replacement/Repairs Serial Number(s):_____________________________
    _____________________________________________________________________
    AppleCare Agreement/Registration Number(s):__________________________________
    _____________________________________________________________________
    Customer Name:________________________________________________________
    Customer Phone Number:_________________________________________________
    Customer Email Address:__________________________________________________
    Additional Notes:
    Update Date of Purchase: __________________
    Other:__________________________________________________________________________
    Please mark the nature(s) of your request:
    (Last Name) (First Name)
    Product Purchase Date
    Register AppleCare_________________
    Purchase Date
  2. jlb8soccer

    jlb8soccer Member

    Joined:
    Oct 5, 2007
    Messages:
    423
    Likes Received:
    5
    Device:
    iPhone
    Just sell your AppleCare on ebay.
  3. Xyklok

    Xyklok New Member

    Joined:
    Jul 24, 2008
    Messages:
    74
    Likes Received:
    0
    well my problem is that applecare is registered on my ipod....

Share This Page