Calling Apple - Call Quality

Discussion in 'General Apple Chat' started by mredds, Oct 30, 2007.

  1. mredds

    mredds New Member

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    Hi

    I keep calling apple (because they havent shipped my order, how long can it take) , and the call quality on the support line is terrible. Judging by the American accents I am getting, the call is being diverted to the States.

    Im guessing they are using some kind of compression on VOIP, its very jittery and some sounds are getting cut out, it makes it really hard to have a conversation with them.

    I've tried from several different lines so im sure its not my end.

    Anyone else having this problem?

    Thanks
  2. Kasaki

    Kasaki Member

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    iPhone 4 (Black)
    MY guess is since u are so far away from the states (guessing) the internet connection is low if they are using voip? If it is't important I tend to use email I find it easier since am lazy

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