Buying a Mac

Discussion in 'Mac & OS X' started by greg43, Sep 28, 2009.

  1. greg43

    greg43 Member

    Joined:
    Jun 6, 2009
    Messages:
    61
    Likes Received:
    0
    Device:
    4G iPod touch
    Hi guys

    i am from south africa and i am looking to buy a refurbished macbook air or pro from the apple online store in the us.

    so my question is

    is it safe to buy from apple and do they deliver on time and does the product get damaged during delivery.

    if it does get damaged during delivery can i phone them and will they replace it.

    Please reply

    thanks.
  2. tomlaw

    tomlaw Member

    Joined:
    Jul 7, 2009
    Messages:
    127
    Likes Received:
    0
    Device:
    3G iPod touch
    apple is verry good with shipping...if anything does break in the shipping process (it wont) u can call then and they will replace it
    ------------------double post merged------------------
    i just got a imac...verry good shipping
  3. Mosaic

    Mosaic Banned

    Joined:
    May 11, 2009
    Messages:
    754
    Likes Received:
    0
    Device:
    3G iPod touch
    I've gotten 3 iMacs and a Macbook Pro off of the Apple Online Store, and so far, every one came on time and with no damage.

    If something does happen, however, they will replace if for you.

    Apple's Customer Service is the best I've seen.
  4. SiXAXiS

    SiXAXiS Banned

    Joined:
    Dec 19, 2007
    Messages:
    1,915
    Likes Received:
    5
    Device:
    iPhone 3GS (White)
    its rated 4 out of the top 10 customer service in the whole USA
  5. jamil_d

    jamil_d Active Member

    Joined:
    Dec 15, 2007
    Messages:
    2,041
    Likes Received:
    12
    Device:
    iPhone 3GS (Black)
    Apple is one of the best in shipping. We usually get our iPods shipped within days, and there's no damage whatsoever. Buying from Apple is probably as reputable as you can get.
  6. Mosaic

    Mosaic Banned

    Joined:
    May 11, 2009
    Messages:
    754
    Likes Received:
    0
    Device:
    3G iPod touch
    Definitely doesn't surprise me.
  7. Hellishness

    Hellishness Active Member

    Joined:
    Jul 13, 2009
    Messages:
    1,434
    Likes Received:
    0
    Device:
    iPhone 4 (Black)
    im surprised its not higher. i mean, even my headphones broke (and to be honest, it looked like i pulled on the wire really hard and broke it, even though i didn't) and i just told them that i've had an iphone since last october (actually the previous owner did) and have never opened the earphones (all true) and its messed up. the lady said ok. went in the back for two minutes (no idea what she did), came back, grabbed a brand new earbud thing in the original wrapping off the shelf, and gave it to me, still in the white bag. imma get my wall charger replaced (it doesnt work) asap and ill write about how my experience is.

Share This Page