This is a discussion thread for the "Best Buy to Match Amazon Pricing This Holiday Season" story posted on the front page.
There are loads of companies in the UK going down the drain because they won't lower their prices. E.G. HMV and GAME. If both of these stores sold CDs and Games at Amazon prices they wouldn't be doing so bad. I'm sure this will turn out well for Best Buy
This is kinda of peculiar news, I work for Best Buy, one of the better of the stores in the nation. Historically, I have price matched people for their products they purchase from me. Granted the item has to be shipped and fulfilled through Amazon, but neither me or my supervisor or manager has a problem doing this. Yes, yes I know Best Buy has a bad reputation for retail, but most of the customers I work with seek me out in the future for other purchases. I don't try and push stupid overpriced sh*t like cables of any kind, but rather ask if they may already have some at home or could find some from a friend. I genuinely feel bad about making someone buy a printer cable for $24.99, if Best Buy just doubled their margin on cables and accessories, just to make it a convenience factor for people to come in and buy it, we would get a ton more traffic, not to mention trust. All in all, this is a good move for the rest of the stores, but we're not actually doing that poorly, we hit about a 40-45% close rate on any given day.
We had a Best Buy in our neighborhood once. It left after about a week open. Dunno what was up with that.
If Best Buy had Amazon-like prices, I would be going to them instead of Amazon for my purchases, but then again, Amazon seems to have a much wider variety of electronics. Some of the audio equipment I buy is not carried at the Best Buy near my house.
Retail is different from online vendors in that retail stores have a much greater overhead, so it isn't surprising to see stores such as Best Buys struggling to compete with online competitors