AT&T Pre-Order Tip

Discussion in 'iPhone' started by gsimonds, Jun 15, 2010.

  1. gsimonds

    gsimonds Member

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    If you pre-ordered your iPhone 4 through AT&T's website, here is a helpful hint to get things moving quicker.

    They have received a ton of orders, so many that their computer system cannot process them all, and they are doing them manually, in the order they were received. But, if you call the web ordering department directly, they will pull your order and finish processing it while you are on the phone.

    I placed my order in the the early morning, and received the confirmation e-mail a bit after, but it is AT&T after all, so I felt the need to call and check up on it. Glad I did.

    The direct line to web ordering is 866-391-0749, and be sure to have your order number ready (or account number if you haven't received the e-mail)
  2. melterx12

    melterx12 New Member

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    do i press 1 and enter my number?
  3. gsimonds

    gsimonds Member

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    Just try to get a representative to talk to about it, I can't remember the button sequence of the automated system.
  4. melterx12

    melterx12 New Member

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    what do I talk about? just call them and ask them to bring up my order for no reason?

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