Apple Warranty handling

Discussion in 'iPod touch' started by Philipp_, Sep 19, 2010.

  1. Philipp_

    Philipp_ New Member

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    Apple Guarantee handling

    Hey,

    How does Apple handle warranty?
    If I've got a warranty case, do I have to send my device directly to Apple or to the store where I bought it?

    And, what if the (online)store where I bought my device becomes insolvent in this period of warranty?

    Better buy my device from a big reseller (like Amazon) or can I also buy my iPod from a smaller reseller (with higher risk of insolvency) without getting any problems with warranty afterwards?
  2. gunzmaiet

    gunzmaiet New Member

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    Apple warranty makes u send to apple or go to genius bar

    The store u buy it from makes 0 difference unless u buy warranty from them
  3. Philipp_

    Philipp_ New Member

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    sorry, I meant guarantee and not warranty

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    So it doesn't matter where I bought my device for a guarantee case and I can send it via post/mail directly to Apple?
  4. Gomer

    Gomer New Member

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    Question: Will Apple send you a new ipod in the mail if you have a defected one? Then when you get it and see that it has no problems send them your defected one?
  5. oadam11

    oadam11 New Member

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    no. you have to send your ipod to apple. They check it/repair it. If they cant, then they will send you a new one. this isnt amazon.
  6. caa4444

    caa4444 New Member

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    its not new, its a refurb
  7. ChrisGonzales90

    ChrisGonzales90 Banned

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    +1.

    You can also go to the apple store and do it. Much quicker too.

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