I have a iTouch 2G. It is still under warranty. It has a crack in the screen but it is in a location that it causes little problem with viewing and its been there for weeks. My problem is that the battery stopped charging. Tt turns off as soon as it boots. I plug it into the charger and it shows fully charged and works fine. Unplug it and it shuts off. I sent this complaint to Apple and they sent me a box with instructions to send the unit in for repair. Today I received an e-mail tellng me that Apple has determined that my unit was damaged due to accident or abuse and was being returned to me unrepaired. I turned the unit in to get the battery fixed not the screen. Is it too much to ask that Apple honor their battery replacement warranty and replace the battery and return my unit with the cracked screen?