Apple have scratched my ipod...4 times!!

Discussion in 'General Apple Chat' started by Nats21, Mar 17, 2008.

  1. Nats21

    Nats21 New Member

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    I sent my ipod back to apple after a sound problem, which they didnt even fix. It came back today with 4 SCRATCHES on the front, after i had sent it to them in complete mint condition after having it in a silicon case, and a protective screen cover. The scratches are about 3 inches!!

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    Any advise on what to say to them?
  2. weirdwilli

    weirdwilli New Member

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    Send it back
  3. Robinson777

    Robinson777 Member

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    call and complain and most likely u will get a replacement
  4. XyracX

    XyracX New Member

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    Same here... i have about 4 deadpixel and i send my ipod to Apple.They dont found that problem... i think they need new glases also they scratch my ipod on the back.I had a cover all the time so it was without any scratch.

    What todo ?
  5. Steaps

    Steaps New Member

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    Send it back with a letter.

    Uhm it's just the back, you can live with it.

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  6. GarnetNGold

    GarnetNGold Active Member

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    In that letter complain about the SDK not being for windows (even though i can dual boot to leopard) and the minimal fee for the June update (even though iPhone users pay a monthly bill)
  7. XyracX

    XyracX New Member

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    Yeah its the back but they also dont fix my deadpixel problem.
  8. Joe Rossignol

    Joe Rossignol Community Manager Staff Member

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    I wouldn't include that because that will be complaint after complaint and will upset them. I would just get to the point. You sent it to Apple for repair, they scratched it.
  9. Masky64

    Masky64 New Member

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    Hire bounty hunters and tell them to destroy Apple's headquarters. Lol.

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    On a serious side, just call them and tell them what happened.
  10. WBSKI

    WBSKI New Member

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    Dude, just read around, all Ipod Touches have some dead pixels around the sides, its part of the manufacturing process which leaves some.

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