App Pack Refund/Credit Website

Discussion in 'iPod touch January App Pack (iPhone Apps)' started by ilikemonkeys, Jan 17, 2008.

  1. ilikemonkeys

    ilikemonkeys New Member

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    Okay so I got off the phone with Apple, and here is the site to request the credit:
    www.apple.com/support/itunes/store/browser
    Just fill in the info for the iPod and you should be able to get it.
    NOTE: Don't try to fake the date, they knew when my iPod was purchased.
  2. Jodymitoma

    Jodymitoma New Member

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    Thank you for this.
  3. richy23

    richy23 New Member

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    Under which Category is the apps pack refund?
  4. Whosthatrandom

    Whosthatrandom New Member

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    Uh, no, you fill in the form at the bottom of the page.
  5. Aether

    Aether New Member

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    Huh? There is no form... you have to choose category.

  6. richy23

    richy23 New Member

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    I can't see where to fill it in

    Please Register or Log in to view images

    Please Register or Log in to view images

  7. MrNase

    MrNase New Member

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    Help the blind guy, what do I need to do on that page?

    I don't have a form except that form on top of the page but the rest is only a list of options I can click on but there is nothing about the iPod touch.
  8. simonrichards150

    simonrichards150 New Member

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    If you scroll further down the page theres a completely different form. Theres no options.
  9. Whosthatrandom

    Whosthatrandom New Member

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    Apologies. You choose a category and a sub-category, then a form appears, which you can then fill in.

    Since there isn't a totally relevant category, just pick one that is vaguely related. How about Account or Billing > My store credit balance is incorrect?
  10. ilikemonkeys

    ilikemonkeys New Member

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    Yeah, sorry guys. All she said for me to do was fill in the form with the appropriate things, and then provide the date of which you bought it (so like some info from the receipt). She was kinda vague on what you can buy. And for all the people that say that the serial identifies the date. I don't think that this is true. When I was talking to her she asked when I bought my iPod, I replied with not being very sure. She said that their records indicate that it was on the 26th (which is true). So when you buy the iPod I think that the serial number is sent to Apple (most likely during inventory or the actual transaction).

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