God! The same old deal with 1.1.3 is happening again with 1.1.4. I finally got the software downloaded, but now when I try installing it I get an error message. Beside it is this number: (1602) . I called iTunes support and they told me to do the same thing they told me to do for 1.1.3 which is uninstall iTunes and then reinstall it. That didn't work for 1.1.3 and it probably won't work now. What else can I try? I am reluctant to to restore because I am afraid I will lose everything. I am also afraid to uninstall iTunes because I don't want to lose my music but she told me to do it so I'll try. Please help!