adobe illustrator liscense problem

Discussion in 'Computing, Science, and Technology' started by berky93, Apr 15, 2009.

  1. berky93

    berky93 New Member

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    I cannot figure this one out.

    I downloaded and installed adobe illustrator onto my computer as a trial. but whenever I try to run the program all I get is a popup that tells me the liscense key has expired. I've tried reinstalling it twice, redownloading it (from both adobe's website and ******* sites) and I even tried adobe's cs4 cleaner script.

    is there a way to manually reset the program so it allows me to go back to the license screen or something?
  2. fckinfamous

    fckinfamous Well-Known Member

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    Are you sure its your serial and not from a website?
  3. stickypop

    stickypop Active Member

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    This happened to me when I had a downloaded full version of the program. On the Adobe website, there is something about this - you run a tool they let you download and it should clear it for you.
  4. berky93

    berky93 New Member

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    yeah I tried their tool - didn't help at all.

    right now I'm trying cs3, I figure that will work just as well (I use photoshop cs3 with no problems, so why not illustrator?)
  5. fckinfamous

    fckinfamous Well-Known Member

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    Give them a call?

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