The other day my wifi quit working, so I placed a call to Apple. They told me what I expected they would, restore and don't restore from a back up. Ok, still doesn't work, they said take it to the genius bar. Ok, but they are so far away, over 100 miles in fact. There are some other issues with the phone that I have over looked for a long time, because I'm not that picky. Like, the bezel does not sit flush with the housing, the ear speaker is now very low, there is a pretty good sized scratch on the back (my fault although I don't remember it happening it just appeared one day), and the battery isn't what it used to be. However when I start to lose functionality that I use every day, I need it to be taken care of. Before I make an appointment I would like to get some feedback from the members here and see what you guys think. I've taken my screen off, I haven't done anything too it, I was just curious. Don't know what the hell I was looking for but wanted to see if there were any gremlins in there. In the process I nicked the seal and made a very tiny mark under the glass. You really have to look at it very hard to see it. Will this raise any eyebrows? I'm obsessing about it and can't stop wondering if it will stop me from getting it replaced. And if anyone would like to mention from start to finish their genius bar experience, or point me to a collective post about iphone and genius bar experiences, that would be very helpful. What they check for, is it a once over or is it a full on inspection with a microscope? Do they take it in the back and look at it? What EXACTLY do they do, and what questions do they ask? Thanks in advance for reading and responding.