3G Will not backup in iTunes

Discussion in 'iPhone' started by RoYaLx, Nov 18, 2009.

  1. RoYaLx

    RoYaLx Member

    Mar 11, 2009
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    HTC One
    I have an iPhone 3G 8GB belonging to my friend that is currently running 2.1. He stated it was refusing to update to 3.1.2, so he let me take a look at it. I can't even get it to backup. I have tried on my iMac and Windows computer. My iMac is running 10.6.2 and my HP is running XP SP3. I need a hand here; restoring is not an option because he needs the data preserved. EDIT: Both have iTunes 9.0.2.
  2. DrewGzy

    DrewGzy Active Member

    Dec 11, 2007
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    I could not find anything to confirm my suspicion but I think since he is on firmware 2.1 you may need to get an earlier version of iTunes.

    I'd try going back to 8.0 iTunes (or something close) and try doing a backup with it. I believe the latest version of iTunes wants the iPhone on 2.2.1 or newer; again that is only my assumption but I'd give it a try.

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