I went again to get my ipod touch 4th generation exchanged. Here is my story: I got there and one of the guys went up to me and asked me "can I help you?". I told him about the light leak and the microphone ticking noise. He tried to reproduce the ticking sound but he could not. I think the problem was the noise around us. It was very noisey and he probably could not heard the ticking. Yes I was connected to wifi. He said it could be do to interferience. He told me that he couldnt verify the ticking problem. It seemed to me like he didnt believe me, but maybe thats just me. BTW, i would not have said that problem if I really did not have the problem. He told me that I could of course exchange it for a new one. The way he said seemed like it didnt make sense to him why I would want a new one. I went there to get a new one, so of couse I said that I want it exchanged. He told me to follow him. He went to the registers and I waited like 15 minutes. He asked me if I had a 8gb and 16gb version. (Yea he said 16gb!) I told him its a 32gb and he checked to confirm. Here comes the bad news and the news that made this whole trip a waste of time. He told me that they did not have any ipod touch 4th generations (32gb) in stock. What a waste of time for me Please Register or Log in to view images . He printed out a sheet so I dont have to go to the genius bar again. He said to call the store again in a day or two to see if they have any instock. He said then I could just come back and go directly to the registers. Good thing is: I dont have to go to the genius bar again. Bad thing: I have to go back to the apple store for the 3rd time. Thing is that this new one that I will need to pick up, may have the same light leak problem and I may have to go back for the 4th time. I am really sick of apple and the quality of this ipod touch. To me, it seemed like he didnt understand why I would want a new one. I dont know why, but to me, it doesnt seem like the people at the genius bar are as nice and friendly as they should be. Thanks for taking the time to read all this and I hope it helped you in some way.