Consumer Reports has had quite the love-hate relationship with Apple’s latest phone; first recommending the device to their readers, then repealing said recommendation due to the “Death Grip”. Now, because Apple is nixing the free Bumper deal on September 30th, they are affirming their stance by continuing to not-recommend the iPhone 4.
Our tests found the Bumper successfully mitigates the iPhone 4′s reception issue, which was a weak point in the phone’s otherwise-stellar performance in our tests. And we agree with Apple that not all iPhone 4 owners will experience reception difficulties with the device.
But putting the onus on any owners of a product to obtain a remedy to a design flaw is not acceptable to us. We therefore continue not to recommend the iPhone 4, and to call on Apple to provide a permanent fix for the phone’s reception issues.
Consumer Reports believes Apple needs to come up with a more permanent solution, and not rely on accessories to to fix a problem. They do acknowledge that only a small percentage of customers are affected by the antenna-issue, but when a device sells millions of units, even just a small portion is still significant.
Personally, I believe Apple should fix the problem so we don’t have to hear any more about it.