Last month, Apple announced that over 200 million devices had already been updated to iOS 7. One of those devices happens to be owned by Mark Menacher, a California man that has filed a small-claims complaint against Apple after the latest software update automatically downloaded on to his family’s iOS devices.
“Apple’s disregard for customer preferences in relation to iOS7 is corporate thuggery,” Menacher said in a statement. “Steve Jobs was reportedly rough on company employees in pursuit of happy customers, but Tim Cook apparently cultivates a culture of contempt for customer satisfaction in pursuit of corporate profits. It is a policy that will eventually fail.”
Menacher, who also took this issue to the Better Business Bureau, is looking for Apple to remove the file that prompts users to update. He is also demanding $50 as part of the settlement. The resident of Poway, California is considering taking the case to a higher-level court, and may seek class action status if there is enough support.
There is one word for this lawsuit, and that is ridiculous. While the notice of a new iOS version is displayed each time an iPhone, iPad or iPod touch is rebooted, it will not automatically update without express user permission. If someone is stupid enough to allow the update, then maybe an iPhone or iPad isn’t meant for him or her.