Apple is Training Employees on Using iOS 7


Apple has begun training its support staff with iOS 7, according to Mark Gurman of 9to5mac. The training includes the general navigation and troubleshooting of the OS, but also includes in-depth knowledge of iTunes Radio.

The new design of the OS may well confuse some users who aren’t as technically savvy. However, AppleCare employees have expressed confidence in their ability to keep support calls simple and useful for customers.


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