Mailbox, the latest entrant in to the iOS Gmail client realm, has been in the process of rolling out to those who signed up for a reservation spot over the past week. The developers claimed that using such a reservation system would be useful in preventing the app, which relies on backend processes that take place on Orchestra’s servers, from seeing extensive outages and downtimes due to an influx of new users.
Until the past day, the rollout was indeed very smooth. However, in the last twenty-four hours, there have been several reported outages by users. Orchestra, the developers of Mailbox, today posted a blog post that addressed the issue:
We’re currently seeing intermittent issues with our servers syncing mail. We’ve paused filling reservations so that we can focus on a fix.
If you’re currently using Mailbox, you’re most likely seeing a message that says “Having trouble connecting, please try again soon.” Don’t worry, any messages that you take action on or any new emails you create should not be lost. Once we have resolved the issue your Mailbox will simply update and process all actions you’ve taken inside the app.
The team is working on resolving this now, and we’ll let you know as soon as we’re filling reservations again. We hope to get things moving shortly.
Thank you for your patience,
The Mailbox Team
So, in short: reservation spots are not currently being filled, the developers are hard at work trying to fix the issue, and any mail that you manage should still sync and changes should not be lost.