iFans forum member vxspartan117xv ordered Google’s new Nexus 4 smartphone a few weeks ago, receiving it from UPS yesterday afternoon. Just thirty minutes later, however, UPS returned and dropped off yet another familiar looking package. Inside was a second, unopened Nexus 4 device from Google.
After checking both his bank account and Google Play transaction history, the user claims that he was only charged for a single Nexus 4 purchase. Furthermore, upon checking the packing slip, he realized that the second Nexus 4 smartphone had the same order number printed on the box.
The legality of this situation has been greatly debated. Some users view this situation as theft, while others view the second Nexus 4 as an early Christmas gift for the lucky individual. The U.S. Federal Trade Commission does state that one has the right to keep unordered merchandise as a gift, but the examples provided are different:
…You respond to an advertisement offering a free “trial” pair of pantyhose. To your surprise, you receive four pair with a bill.
…You receive a pocket knife that you never ordered. Despite your objections, the company continues to send you notices demanding payment and threatening your credit rating.
Google has not reached out to this lucky customer, who plans on keeping the second Nexus 4 as a gift for his sister. Have you ever received something in the mail that you didn’t order? If so, what did you end up doing with the unordered merchandise? In this case, what would you do if you received an extra Nexus 4 device?