In an interesting turn of events, Consumer Reports has repealed its recommendation of Apple’s latest gadget. Apple has made many claims about the reception issue, from stating that “There is no problem”, to claiming that it is a problem with the bar-calculating algorithm.
From the Consumer Reports blog:
It’s official. Consumer Reports’ engineers have just completed testing the iPhone 4, and have confirmed that there is a problem with its reception. When your finger or hand touches a spot on the phone’s lower left side—an easy thing, especially for lefties—the signal can significantly degrade enough to cause you to lose your connection altogether if you’re in an area with a weak signal. Due to this problem, we can’t recommend the iPhone 4.
They have tested it extensively in controlled isolation chambers, which block out outside interference, and have come to the conclusion that there is indeed a real problem with the iPhone 4′s new antenna design.
They do recommend putting duct-tape over the antenna to alleviate the problem, and will be conducting an in-depth review of different cases and their effect on the signal.
With class action lawsuits lining up, Apple needs to find a solution, and fast.