Apple Waives iPhone 4 Restocking Fee, Extends Return to 30 Days

If you want to try an iPhone 4, now is the time. Apple has waived the restocking fee for anyone wishing to return the iPhone 4. You also have a month (30 days) to try the iPhone out. This is probably due to the antenna and reception issues plaguing some users.

Black and white iPhone 4 models at 30-degree angles.

The first hint came in the letter Apple released earlier today:

We have gone back to our labs and retested everything, and the results are the same- the iPhone 4’s wireless performance is the best we have ever shipped. For the vast majority of users who have not been troubled by this issue, this software update will only make your bars more accurate. For those who have had concerns, we apologize for any anxiety we may have caused.

As a reminder, if you are not fully satisfied, you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund.

We hope you love the iPhone 4 as much as we do.

Thank you for your patience and support.


This is an update from the usual return policy, where a 10% restocking fee is collected on any opened iPhone. ComputerWorld was able to confirm this change with an AppleCare support associate identifying herself as ‘Erica.’

So, Apple is definitely aware of perhaps the only reason to return an iPhone 4, and are apparently trying to help out users experiencing it in any way they can.

Post a response / What do you think?