Apple Fires Back Over Siri Lawsuits

Over the past several months, Apple has been slammed with a number of different lawsuits relating to the performance and functionality of Siri. But the iPhone maker is not caving in, requesting that the court throw out these Siri cases entirely.

In a filing with the U.S. District Court for the Northern District of California, Apple has requested that the court dismiss the class-action lawsuit against Siri, noting that plaintiffs made vague claims about their disappointment with the iPhone 4S voice assistant feature.

“Tellingly, although Plaintiffs claim they became dissatisfied with Siri’s performance ‘soon after’ purchasing their iPhones, they made no attempt to avail themselves of Apple’s 30-day return policy or one-year warranty, which remains in effect,” the company wrote in its motion filed last week, but discovered yesterday by the Wall Street Journal. “Instead, they seek to take an alleged personal grievance about the purported performance of a popular product and turn it into a nationwide class action under California’s consumer protection statutes.

A few months ago, a New York man sued Apple over misleading Siri advertisements, while another class-action lawsuit related to Siri was filed against the company later in the month. In defense of Apple, the company clearly advertises its Siri voice assistant feature as “beta,” and stresses that it is continually making improvements to the service. Moreover, customers have the ability to return their iPhone 4S to Apple within 30-days for a full refund or exchange if they are dissatisfied with Siri or the smartphone altogether.


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