At a conference yesterday, Sprint CEO Dan Hesse mentioned that the network has the power to “knock off” the top one percent of data abusers, and since Sprint advertises themselves as the only carrier to offer unlimited data, the statement caused quite a stir among power users. Today, the company has posted an announcement saying that they were misinterpreted, and that they do not throttle any “postpaid phone data users for on-network or off-network usage“. The service of customers who violate the terms of agreement, however, can be terminated completely—but not throttled. So, if you’re experiencing sluggish download speeds on 3G, you better invest in a microcell or climb on the roof.
Sprint does have terms and conditions which prohibit certain types of data use that may impair other customers’ usage or harm or interfere with the network. At yesterday’s investor conference, Sprint CEO Dan Hesse was referring to Sprint’s right to terminate service of data abusers who violate Sprint’s terms and conditions. Customers who abuse our network by violating the terms and conditions will be contacted by Sprint in an effort to have the customer change their usage to comply with their subscriber agreement.